As a result of the ongoing Canada Post strike, delivery of mailed documents may be delayed. We apologize for any inconvenience this may cause and encourage you to contact us for electronic solutions to ensure timely processing of your documents.

Reset Your Username


If you have forgotten your username, you can sign up again to generate a new user account.

To reset your username, please provide the information requested.

Enter Your E-mail Address

Your e-mail address will become your username to access Cowan's online services.

Important: Please note that a message will be sent to the e-mail address you provided. Please be sure to respond to this e-mail within 24 hours in order to complete the reset of your user name.

Enter Your Personal Information

The information requested below must be identical to the information indicated on your Cowan pay-direct card or certificate of insurance.